Rempfer sells to three primary customers. The three primary customers are:

1. Distribution – For OEMs and end users who wish to purchase via distribution.
2. OEMs – For OEMs who wish to buy components factory direct and add value in the form of engineering and integration.
3. OEMs with Integrators – For OEMs who wish to buy factory direct but require integration services to add value to the final product(s) delivered to the OEM.

Because of the wide array of needs any one customer may have, it is difficult for any one company to supply all of their needs. Rempfer realizes this and works with the individual customer to promote factory direct purchases, buying through distribution, or bringing the resources of a local integrator to the customer. Typically the customer will decide which method is the best for them, and which delivers the most value and service. The ultimate decision depends on the internal needs and resources of the customers we serve.